PRIVACY POLICY
Brock Aggregates Stands Committed To Protecting The Privacy Of Your Information.
ONTARIO AND PIPEDA (CANADA)
At Brock Aggregates ("Brock Aggregates," "we," "us," or "our"), a member of Juel Group, we are committed to protecting the privacy, accuracy, and security of personal information collected through our website, job application channels, and commercial business interactions. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy standards.
SCOPE OF THIS POLICY
This Policy applies to personal information collected by Brock Aggregates from website visitors, commercial customers, general contractors, job applicants, and prospective business partners who interact with our website, request quotes, submit resumes, or engage with our commercial aggregate services across Southern Ontario.
WHAT INFORMATION WE COLLECT
We only collect personal information that is reasonably necessary to fulfill specific business purposes, deliver materials, process job applications, or manage client relationships:
Contact Information: Name, professional title, business or personal email address, phone number, fax number, and delivery/site addresses provided when contacting sales, customer service, or commercial order desks.
Commercial & Order Details: Job site location, project specifications, material volume requirements, dispatch notes, and billing/invoicing details related to sand, stone, and gravel deliveries.
Employment & Career Application Data: Resumes, employment background, educational qualifications, cover letters, and contact information submitted via job application forms or direct email inquiries.
Technical & Website Usage Data: Technical details collected automatically when visiting our website, including internet protocol (IP) addresses, browser type, device details, referring URLs, and pages visited (collected via cookies and analytics software).
HOW WE USE YOUR INFORMATION
Brock Aggregates uses collected personal information strictly for legitimate commercial and legal purposes, including:
Processing and fulfilling commercial aggregate orders, scheduling equipment (e.g., dump trucks, stone slingers, tele-belts), and coordinating job site delivery logistics.
Responding to inquiries submitted to sales (sales@brockaggregates.com), customer service (customerservice@brockaggregates.com), and commercial order support teams (orders@brockaggregates.com).
Evaluating candidates for current or prospective employment opportunities within Brock Aggregates and Juel Group companies.
Managing customer accounts, issuing invoices, processing credit applications, and managing operational business records.
Improving website functionality, optimizing user experience, and analyzing digital traffic patterns.
CONSENT & DISCLOSURE OF INFORMATION
By submitting personal information to Brock Aggregates, you consent to our collection, use, and disclosure of such data in accordance with this Privacy Policy. We do not sell, trade, or lease personal information to third-party marketers.
We may share personal information in limited and controlled circumstances:
Affiliated Companies: With affiliated businesses under Juel Group (e.g., Earthco Soil Mixtures, Draglam Salt, Draglam Waste & Recycling, Less Mess Enviro Bag) where necessary to fulfill multi-service project requirements or administrative workflows.
Service Providers: With trusted third-party service vendors (such as cloud hosting providers, IT infrastructure maintainers, and specialized logistics operators) bound by contractual confidentiality obligations.
Legal & Regulatory Obligations: When required or permitted by law, court order, or regulatory bodies under Canadian federal or provincial legislation.
DATA RETENTION & SAFEGUARDS
Brock Aggregates implements physical, organizational, and technological security measures designed to protect your personal information against loss, theft, unauthorized access, disclosure, or modification. Access to personal data is restricted to authorized employees and service providers who require it to perform their official duties.
Personal information is retained only as long as necessary to fulfill the operational, legal, or accounting purposes for which it was collected, after which it is securely destroyed or anonymized.
YOUR RIGHTS AND ACCESS TO INFORMATION
Under PIPEDA, you have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or withdraw your consent for future collection or use (subject to legal or contractual restrictions).
PRIVACY CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us:
Brock Aggregates / Juel Group
Attention: Privacy Officer
200 Horner Avenue, Etobicoke, ON M8Z 4Y2
Tel: (416) 798-7050
Toll-Free: 1 (800) 870-0926
Email: customerservice@brockaggregates.com
HAVE A QUESTION?
Have a project in mind or need help finding the right aggregate? Our team is here to support you. Whether you know exactly what you’re looking for or need guidance choosing the best material for your job, Brock Aggregates is ready to assist.